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Beginner’s guide · Step 1 of 5

Artificial intelligence explained simply

Claude, Gemini, ChatGPT… Everyone is talking about them, but how do they actually work? This 5-step guide takes you from your very first question to advanced uses, with no jargon.

What is an AI like Claude or Gemini?

Claude (made by Anthropic) and Gemini (made by Google) are conversational assistants. You type a question or a request in plain language and they answer within seconds: a text, a table, a summary, an email, some code, sometimes an image.

Behind these assistants is a Large Language Model (LLM). It is a program that has “read” a gigantic amount of text and learned one very specific skill from it: guessing the most likely continuation of a text.

The picture to rememberWhen you type a text message, your phone keyboard suggests the next word. A generative AI does the same thing, only vastly more powerful: it has learned so much text that by chaining “next words” it produces complete, structured answers tailored to your request.

Example: the sentence “The cat is sleeping on the…”
  • sofa 46 %
  • bed 27 %
  • windowsill 12 %
  • roof 8 %
  • keyboard 7 %

The model computes the probability of every possible continuation, picks a word, then starts again. Word after word, the answer is built.

How it works, in 3 stages

You don’t need to be a computer scientist to get the gist.

1. Learning

For months, the model reads billions of pages (books, websites, code…). It does not store them like a library: it picks up patterns — grammar, common facts, ways of reasoning.

2. Training to help

Human teams then teach it to be useful: answer the question asked, follow instructions, admit when it does not know, refuse dangerous requests.

3. Conversation

When you write your request (the “prompt”), the model reads it along with the whole conversation and generates its answer piece by piece. The more precise your request, the better the answer.

What it does well… and less well

Where it shines

  • Writing, rewording, proofreading and translating text
  • Summarising a long document or a meeting
  • Explaining a complex topic in simple words
  • Brainstorming, outlining, structuring a project
  • Analysing a table, writing a formula or a small program

Where to stay careful

  • It can be wrong with great confidence: this is called a “hallucination”
  • Its knowledge stops at a certain date, unless it searches the web
  • It does not “understand” like a human: it has no opinions or lived experience
  • Calculations and precise figures must be checked
  • It does not replace a doctor, a lawyer or an accountant

Your first 5 habits

They make the difference between a bland answer and a truly useful one.

  1. 1

    Give context

    Who are you, who is the result for, what is the goal? “Write an email” gives a generic result; “Write a short, friendly email to a client who has been waiting a week for their quote” gives something you can use.

  2. 2

    Specify the format

    A list, a table, three paragraphs, 100 words max, a formal tone… Say it and the AI will stick to it.

  3. 3

    Show an example

    One example of what you expect beats a long explanation.

  4. 4

    Talk it through

    The first answer is only a draft. Ask for “shorter”, “simpler”, “add an example”: it is a conversation.

  5. 5

    Always check

    Proofread, check figures, names and dates before reusing an answer, especially if it is going to a client.

Want to go faster? My free PromptLogic tool helps you build a well-structured request.

Try PromptLogic

What about my data?

Avoid pasting sensitive information into a consumer AI: passwords, health data, bank details, customer files. In business plans (Google Workspace, Claude Team or Enterprise…), your content is not used to train models and stays under your organisation’s control. On personal plans, check your account’s privacy settings.

Frequently asked questions

Is AI free?

Yes, Claude and Gemini both have a free version, enough to explore and for occasional use. Paid plans (around $20 a month for the entry tier) unlock the most powerful models, higher usage limits and advanced features.

Which AI should I start with?

The one that fits your tools best. If you live in Gmail, Google Drive and Android, start with Gemini. If you write a lot, analyse documents or want a particularly rigorous assistant, try Claude. The best approach is to test both with the same request: step 2 of the guide helps you do that.

Does the AI really understand what I say?

Not in the human sense. It has learned patterns from a huge amount of text, which lets it produce relevant answers. But it is not aware of what it says and cannot check on its own that it is right: your review remains essential.

Will AI replace my job?

Mostly it changes how you work: it handles repetitive tasks (first drafts, summaries, formatting) and leaves you more time for what needs judgement, relationships and expertise. People who use it well get a head start.

Do I need to know how to code?

No. Everything is done by writing in plain language, like in a messaging app. Coding only comes in for advanced uses, and even then the AI can write the code for you.

FF

Fabrice Faucheux

Expert Google Workspace & Apps Script, Bretagne

Développeur freelance spécialisé dans l'optimisation des flux de travail professionnels, le développement d'add-ons sur-mesure (Google Sheets, Docs, Gmail) et l'intégration de modèles IA (Gemini).

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